UPCOMING EVENT: Join Higher Logic and three key innovators in the association space for our “Interviews with Innovators” webinar on Thursday September 8th at 2PM ET. Register here

Higher Logic Blog: Community Engagement Strategies and Resources

Follow Us

Going Mobile with Your Online Community? Look for These 3 Features

Community Strategy // Looking for an online community platform that offers a mobile app? Here are the best features to put on your vendor checklist.

Chris Weaver
Jul 20, 2021

Your Guide to Building a Strong Customer Engagement Strategy

Revenue Growth, Retention, Corporations // Find out how to build a strong customer engagement strategy for your business. Hint: It all starts with adopting a customer-centric mentality.

Jeff Breunsbach
Jul 14, 2021

Integrate for Success: 3 Sweet Results of AMS Integrations

Communications Strategy, Community Strategy, Associations // Why integrate? If your association management software (AMS) can talk to the engagement tools in your tech stack, you can power a much more personalized experience for your members.

Beth Arritt
Jul 13, 2021

Understanding Your Australian Customers’ Expectations for CX

Retention, Corporations // Have you considered what your Australian customers expect from their experience with your business? Our research dives into the CX data.

Nuala Cronin
Jul 8, 2021

5 Great Examples of Online Community Promo Videos & Tips for Creating Yours

Community Strategy // Launching a new online community or want to create some buzz around your current community? Get tips for creating a community promo video here.

Sara Maloney
Jul 7, 2021

The Definitive Guide to Online Community Management

Community Strategy // Want to learn more about online community management or what it takes to be a good community manager? Find out here (and get 7 steps to building your strategy).

Adrian Speyer
Jun 29, 2021

3 Steps to Turn Your Member Data Points Into Action

Associations // You have your member data at your fingertips. Now what? It’s time to validate your data and take action based on trends you’ve seen over time.

Jeff Horne
Jun 24, 2021

Turning Efforts into Impact: Measuring Your Online Community’s Value

Customer Stories, Community Strategy // Hear from 3 of our Engagement Experts about how they set online community KPIs & goals, measure their impact, and then share internally about the community’s value.

Jeff Breunsbach
Jun 16, 2021

Analyzing Online Communities: 44 Stats & Facts to Take Away for 2021

Community Strategy // Explore 2021 research from The Community Roundtable's annual report. These 44 stats will help you understand key findings and orient yourself for the rest of the year ahead.

Adrian Speyer
Jun 15, 2021

Web Tracking – the Ultimate Member Service

Communications Strategy, Associations // See how web tracking, a powerful tool within marketing automation, can help your association target and personalize member content.

Beth Arritt
Jun 9, 2021

Featured POSTS

Bring Me Higher Love: Creating Customer & Member Loyalty Through Engagement

Associations // Each segment of your customer or member base needs an experience that will take them to the next level of love & loyalty. Learn how engagement can help you get them there.

Online Communities of Practice: A How-to Guide with Pragmatic Institute

Corporations // Can’t-miss advice from Georgina (Cannie) Donahue, Director of Community at Pragmatic Institute! She’s sharing how she planned, designed, and launched their online community of practice, with takeaways for each stage.

10 Online Community Engagement Tactics You Can Steal

Community Strategy // Check out ten of our favorite activities you can use to spark engagement in your online community.

Amp Up Your 2021 Virtual Events with an Online Community

Community Strategy // If a virtual event is on your roadmap for next year, make your event stand out from the crowd with an engaging event community.

Follow Us